Kent (WA) Fire Department
October 17-19
A 3-day, hands-on class in performance measurement using Microsoft™ Excel™
The class will use Excel™ for hands-on instruction and includes lecture, demonstration, and guided discussion.
Among the things covered are:
- An introduction to statistics for Fire and EMS (without the difficult math.)
- Visual representations (tables and graphs,) which to use and when.
- Understanding the differences between large and small data sets and the special considerations with small data.
- Methods for setting realistic performance objectives.
- Quantitative tools for working with standards of cover
- Understanding and calculating percentiles, quantiles and cumulative frequencies.
- Calculating and evaluating unit and system reliability
- Pivot tables, filtering, sorting and summarizing.
- Methods and best practices for use of statistics in fire service performance measurements.
REGISTER ONLINE