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Welcome

Mission Statement

The objectives of this Division shall be to further enhance the education of all Fire Service Administrative Support by conducting workshops and seminars; to increase the proficiency of Fire Administrative Support by establishing a network sharing of information systems through various channels of communication; and to faciliate a statewide standardization wherever possible in all phases and aspects of the Fire Administrative Support field for the benefit of the Fire Service.

Recent Fire Administrative Support News

Enduris Announces Best Practices Video Clips

Posted: Jul 21, 2016

Categories: WFC News

Comments: 0

Author: Kathleen Harmon (Admin)

Frequently Asked Questions Addressed in Short, Concise Video Clips

Enduris is proud to announce the release of six short video clips as another method of delivering training and education to members.

In the last policy year, Enduris' risk management department fielded more than 325 risk management inquiries from members seeking advice and guidance on various issues. We have compiled a list of the most commonly asked questions and our risk management department is addressing them in a series of short audio and video clips.

A new page has been developed on the Enduris website under the Risk Management link. Topics include: What to do in the Event of a Claim, a review of Vehicle Coverage & Best Practices, Thermal Imaging as a way of preventing claims, and as best practices in regards to Contracts and Employment Practices Liability.

What to do in the Event of a Claim (4:43 min.)

In this video, Sheryl discusses the following:

Steps to take when confronted with a possible claim

How to respond and who to notify when an incident occurs

Review of RCW 4.96.020 Agent to Receive Claims and Claim for Damages form

Vehicle Coverage & Best Practices (3:56 min.)
In this video, Marc discusses the following:

Best practices for managing employees who drive as part of their job

Best practices for operations and vehicle maintenance

First and third party vehicle coverage

Employment Practices Liability, Part 1 (2:58 min.)

In this video, Sheryl discusses the following:

Employment claim triggers

Definition of hostile work environment

When to contact Enduris

Employment Practices Liability, Part 2 (3:10 min.)

In this video, Sheryl discusses the following:

Steps to take when confronted with a difficult employee situation

Policies and Procedures

Tips on internal investigations

Contracts (3:07 min.)

In this video, Sheryl discusses the following:

Indemnification and hold harmless language

Insurance requirements

Questions to ask when developing or negotiating a contract

Thermal Imaging (3:40 min.)

In this video, Marc discusses the following:

What is thermal imaging?
How thermal imaging can be used to avoid potential claims

Enduris is here to assist the membership by being a resource for risk management. If you have any questions about information in these videos or would like to consult with one of our risk management staff, please contact us.