Frequently Asked Questions Addressed in Short, Concise Video Clips
Enduris is proud to announce the release of six short video clips as another method of delivering training and education to members.
In the last policy year, Enduris' risk management department fielded more than 325 risk management inquiries from members seeking advice and guidance on various issues. We have compiled a list of the most commonly asked questions and our risk management department is addressing them in a series of short audio and video clips.
A new page has been developed on the Enduris website under the Risk Management link. Topics include: What to do in the Event of a Claim, a review of Vehicle Coverage & Best Practices, Thermal Imaging as a way of preventing claims, and as best practices in regards to Contracts and Employment Practices Liability.
What to do in the Event of a Claim (4:43 min.)
In this video, Sheryl discusses the following:
Steps to take when confronted with a possible claim
How to respond and who to notify when an incident occurs
Review of RCW 4.96.020 Agent to Receive Claims and Claim for Damages form
Vehicle Coverage & Best Practices (3:56 min.)
In this video, Marc discusses the following:
Best practices for managing employees who drive as part of their job
Best practices for operations and vehicle maintenance
First and third party vehicle coverage
Employment Practices Liability, Part 1 (2:58 min.)
In this video, Sheryl discusses the following:
Employment claim triggers
Definition of hostile work environment
When to contact Enduris
Employment Practices Liability, Part 2 (3:10 min.)
In this video, Sheryl discusses the following:
Steps to take when confronted with a difficult employee situation
Policies and Procedures
Tips on internal investigations
Contracts (3:07 min.)
In this video, Sheryl discusses the following:
Indemnification and hold harmless language
Insurance requirements
Questions to ask when developing or negotiating a contract
Thermal Imaging (3:40 min.)
In this video, Marc discusses the following:
- What is thermal imaging?
- How thermal imaging can be used to avoid potential claims
Enduris is here to assist the membership by being a resource for risk management. If you have any questions about information in these videos or would like to consult with one of our risk management staff, please contact us.