The departments officially launched their new computer-aided dispatch and records management system and a new fire station alerting system that morning.

The cost for the new CAD/RMS system is $1.8 million, and funds were raised through the collection of developer impact fees and federal-seized asset forfeiture funds.

No taxpayer general fund monies were used in the purchase.

According to a press release issued by Murrieta Police, the system transition is a part of a four-year capital improvement project and replaces a “system (that) was antiquated and did not meet the collective needs of both departments due to its inability to adequately abstract accurate and timely data.”

The new system, made by Tri Tech Software Systems, has crime mapping and analytics which will be utilized to prevent and solve crime more effectively and efficiently.

“The implementation team consisting of the Tri Tech staff, our consultant and personnel from several city departments was a collaborative team effort,” Murrieta Police Department Chief of Police Sean Hadden said. “The entire team worked diligently over the past several years with the goal of improving public safety in the city, and we believe this goal was achieved.”

The departments said the system “increases efficiency and public safety service levels by electronically transferring information captured by the dispatcher from the caller and sends it immediately to the personnel in the field through the mobile computer in the police units and fire engines. Original call information can now be populated directly into the police or traffic collision report forms.”

They said the system is expected to improve medical response times by seconds, possibly minutes, because the new CAD/RMS is integrated with the Phoenix G2 Fire Station Alerting System.