Firefighting in big cities has changed very little over the years, with commanders relying on the same supply strategies and instincts as they always have. But new technologies give fire commanders a better understanding of what is happening at a scene as they dispatch firefighters into dangerous and fast-moving situations.
Officials said they expected the drone to be put to work in the city in the coming weeks, responding to two-alarm or greater fires. Two more will be added by the end of the year.
The drone is painted fire-engine red, and officials joked that they had considered having “Keep Back 200 Feet” emblazoned on it, just like on the trucks. The drone weighs only about eight pounds, but it is a far more sophisticated device than the ones used by weekend hobbyists. Costing $85,000, it captures both standard video and infrared images.
"That tool for a chief is just night and day from what it was not just 30 years ago when I started, but 15 years ago,” Daniel A. Nigro, the New York fire commissioner, said. "And moving forward, technology like this is a terrific advantage for us and for fire departments around the country."
The department's efforts to use technology intensified after the Sept. 11, 2001, terrorist attacks, when fire officials realized the shortcomings commanders faced in trying to take stock of a chaotic scene.
Since then, the department has added an operations center at its headquarters with a wall of monitors displaying calls from around the city and, on a recent morning, a live stream from a police helicopter with a close-up of a man threatening to jump from the Robert F. Kennedy Bridge.
The Command Tactical Unit, which deploys firefighters with cameras to try to get different perspectives of a fire, once responded to fires in a refurbished ambulance because the equipment was so bulky. Now, members of the unit are dispatched with a backpack loaded with a tablet, a smartphone and a Wi-Fi hot spot device.