Station 9 opened Jan. 1 in a former doctor's office at Paradise Place, a Publix-anchored center at 4075 N. Haverhill Road. The station houses three firefighters, with an ambulance parked behind it.
The station is primarily responsible for a long, skinny stretch of West Palm Beach, so response times vary depending on where the emergency is, but Assistant Chief Diana Matty said Friday that overall response time improved by 1 minute, 43 seconds through June 3, compared to when the next-closest stations responded in the past. “Depending where you are in the zone, it makes a tremendous difference,” Matty said.
Prior to having Station 9, calls went to stations 5, 6 or 7 and those calls averaged 8 minutes, 19 seconds. The average from the new Station 9 is 6 minutes, 35 seconds.
That nearly two-minute difference “absolutely” can make a life-or-death difference in a medical emergency, she said.
One of the biggest improvements comes in the response time to emergencies at MorseLife nursing home on Haverhill, Matty said.
The average response there from Station 6 was 7 minutes, 45 seconds. If Station 6’s firefighters were busy and Station 7 responded, it took 13 minutes, 19 seconds to get to MorseLife.
Now, from Station 9, the trip takes 5 minutes, 51 seconds.