In recent years, motor vehicle manufacturer safety recalls have become ever more common.
However, even with the notifications vehicle owners receive, Internet information, and media attention, completion rates for safety recalls are still surprisingly low. While the National Highway Traffic Safety Administration (NHTSA) has promulgated regulations and developed tools for vehicle owners that are intended to help improve recall completion rates, there still remains a large percentage of vehicles that are never remedied. This could mean that there is still a significant number of vehicles being operated on our highways that present a risk to the public.
Recall Frequency Increasing
Safety-related recalls can occur for many reasons. These reasons may include problems associated with the introduction of new technologies, supplier mistakes, quality control problems, or any number of other unexpected causes.
While reasons may vary, the number of safety-related recalls for motor vehicles appears to be on the rise. In 2014, there were just more than 800 separate vehicle recalls involving more than 69 million vehicles. The 2015 number may approach 900 motor vehicle recalls-not including equipment-related safety recalls.
Recall Notifications
When a manufacturer decides a safety defect exists in the vehicles it produces, it must notify the NHTSA and its dealers as well as owners. As of February 2014, envelopes containing a notification of a safety related recall must have a label (photo 1).
The notification must contain certain information that includes a description of the safety-related defect, the safety risk, and what the remedy is. The notification must also identify that the remedy is available at no cost to the vehicle owner. In certain cases, you may receive a notice that indicates a remedy is not yet available but will be at a later date.
Remedy Responsibilities
Vehicle manufacturers are responsible for their vehicles and all original equipment installed on them. This means that even if the safety defect or noncompliance is in an item of equipment on the vehicle that the vehicle manufacturer did not manufacture, it is responsible for notifying owners and providing a remedy.
It is not uncommon in vehicle recalls involving defective or noncomplying original equipment, particularly those involving specialty or commercial vehicle applications, for the vehicle manufacturer and the original equipment manufacturer (OEM) to coordinate such that the OEM performs the repairs. This commonly occurs with engines, axles, and commercial chassis.
If You Receive a Recall Notice
When a safety-related recall notification is received, open it immediately and read it completely. Focus on the identified risk or what could happen if the safety defect is not remedied. The identified risk does not mean the condition will happen but that it could happen. The intent of the notification is to prevent the risk from happening. Depending on the nature of the safety-related defect, the notification may state the risk is fire, personal injury, equipment damage, or a crash. If a failure could result because of the safety-related defect, the notification may state that the failure could occur without warning.
Importance of Apparatus Recalls
While getting a safety-related defect remedied in your personal vehicle is very important, getting it remedied on a fire apparatus is critically important. A fire apparatus has multiple purposes that typically involve some type of emergency situation. A safety-related defect may prohibit the apparatus from