Alan M. Petrillo
The Bel Air (MD) Volunteer Fire Department (VFD) is one of the busiest volunteer departments in Maryland, covering an 80-square-mile area as first-due response and providing mutual aid to three counties. Last year Bel Air ran 6,495 emergency medical service (EMS) calls with four first-line advanced life support (ALS) ambulances.
Specific Need
Bel Air VFD, centrally located in Harford County, operates out of three stations and averages nearly 24 EMS calls a day, so quality, ease of maintenance, and reliability were chief concerns when the department looked to purchase a new ambulance, says Greg Sentman, the department's ambulance committee chairman. "PL Custom gave us the option of using a 12-volt hardwired electrical system instead of a multiplex system," Sentman says. "Because of the number of ambulance calls we run, the time required for service, as well as the ease of getting parts for a 12-volt system, we decided not to go with a multiplex system."
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(1) The Bel Air (MD) Volunteer Fire Department chose PL Custom
Emergency Vehicles to build three Type 1 ambulances to upgrade its
fleet. (Photos courtesy of PL Custom Emergency Vehicles.)
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Sentman notes, "It's easier to go to our local automotive electrical shop and buy a $10 relay rather than take an ambulance out of service to run it to a dealer's shop in Baltimore to adjust the multiplex." The onsite mechanic that PL Custom offered also was a selling point because his location was only about two hours away from Bel Air's main station.
Rig Trifecta
Shortly after Bel Air awarded the ambulance contract to PL Custom, the department increased its order to two identical ALS ambulances. Ultimately, Bel Air VFD ended up ordering a third rig from PL Custom, which is currently being built.
Chad Newsome, PL Custom's national sales manager, says that his firm had spoken with Bel Air in the past but that it was never able to get the department as a customer. "DPC Emergency Equipment, in Marydel, Maryland and Delaware, is the one that made this happen," Newsome says. "DPC was able to sell them the first ambulance, then Bel Air ordered a second, and now we are building a third for them. It's gratifying any time you are able to win a new account, but more so when they come back and order more trucks."
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(2) Bel Air opted to include a squad bench in its ambulances so their
interiors were similar to other ambulances in its fleet.
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The ambulances are duplicate rigs, Newsome notes, with only small refinements among them and no wholesale changes. Each vehicle is built on a 2013 International 4300 M7 chassis and powered by a 300-hp International MaxxForce 7 diesel engine and an Allison 2200 EVS automatic transmission.
Jeff Hawkins, DPC Emergency Equipment's sales and marketing coordinator, says he brought a demo unit to Bel Air early in the purchasing process and after the specs were put out, PL Custom was one of three bidders for the contract. "It was a fairly clean bid spec where they wanted to duplicate their current interior layout but wanted the truck on a 12-volt electrical system," Hawkins says. "We were able to do that for the