SAN DIEGO – TargetSolutions, the leading provider of computer-based training management applications for public safety agencies, has launched two new online courses for first responders. The new titles, “EMS Incident Command System” and “Fire Service: Health and Safety,” join TargetSolutions’ catalog of more than 250 hours of Fire and EMS recertification training.
“These courses are key additions to our course library because they address two extremely vital areas for emergency responders,” said TargetSolutions’ Director of Content Lauren Crosby. “We are always looking to add valuable content to our library and these two courses do exactly that for fire and EMS agencies.”
“EMS Incident Command System” delivers an essential overview of best practices for any public safety organization that might be involved in responding to a mass-casualty or multiple-agency response incident. The Incident Command System (ICS) is mandated by the U.S. Federal Government through the National Incident Management System (NIMS).
“Established by emergency management professionals as a way to create leadership during emergencies, this course brings the essentials of ICS straight to your fingertips,” said Crosby. “This is an exciting course for EMS professionals because it’s such an important area of focus. We’re thrilled to make it available for those seeking EMS continuing education.”
The visually impressive course, featuring in-depth learning modules and a robust test bank with scenario-based questions, was created by TargetSolutions’ subject matter expert John Peruggia, who currently serves as an adjunct professor at Metropolitan College of New York where he teaches courses in the Emergency Management Program.
“The Incident Command System is a critically important tool in order to effectively and efficiently manage incidents of all sizes and scopes,” said Peruggia, who served more than 25 years with the Fire Department of New York where he became the Chief of Emergency Medical Services.
“In today's often uncertain environment, Emergency Medical Personnel must clearly understand it's application and utilize it regularly in order to best provide to those who may require their assistance at planned or unplanned events. This course provides the student with a fundamental understanding of how to apply the foundational concepts of ICS to the Mass Casualty Incident environment.”
The second all-new course in TargetSolutions’ robust catalog of online training for emergency responders, “Fire Service: Health and Safety,” presents the concepts, science, and economics of fire service-related health and safety. This course outlines why firefighter wellness is critical to the fire service and the various risks associated with the profession.
“After completing this course, users will know the common types of line-of-duty-deaths among firefighters, common diseases suffered by firefighters, and why these diseases are so prevalent,” said Crosby. “Members of the fire service know their professional world is different than the rest of us. This course discusses issues that impact firefighters’ wellbeing and how firefighters can reduce their risks.”
This 60-minute training course, featuring interactive lessons and engaging content, delivers 10 learning modules with a 10-question exam.
If you would like more information about TargetSolutions’ online training catalog for first responders, please contact us today at (800) 840-8046.
About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today more than 4,000 organizations use this innovative technology to solve their training challenges. For more information on TargetSolutions, please check online at Read more
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Posted: Sep 29, 2016
Larry was clearly angry. Carl had used his tools (again) without asking, and even worse, hadn’t returned them (again). Larry told me he had given Carl some “tough feedback.”
He told Carl that he was self-centered and insensitive, and in the future he needed to ask for permission before borrowing anything.
He was surprised and indignant that Carl got angry with him.
Larry didn’t understand that telling Carl off is not “giving feedback.” It’s simply criticism. Setting boundaries around what Carl can borrow is a reasonable thing to do. But that’s not “feedback” either.
Feedback is providing information about your reaction to a product or to a person’s actions, to be used as a basis for improvement. Criticizing and setting boundaries are solely for Larry’s benefit, not Carl’s. Larry might have felt better by blowing off steam. But in the end, it did not lead to a satisfying conversation or resolution to the problem.
If Larry had really given feedback, it’s more likely he would have been heard and have gotten a thoughtful response...
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