In my experience, the following components make a successful firefighter wellness program:
A Strong Foundation
• Focus on taking care of the customer (developing and applying compassion)
• Focus on taking care of self and others (training in stress resistance, resilience, and recovery)
Behavioral-Health Program Development
• Peer team and outside resource development
• Operational guidelines
Continuing Behavioral-Health Education Classes
• How to have difficult conversations
• Maintaining successful relationships
• Dealing with change