T-Mobile and 3AM Innovations have joined forces to bring mission-critical decision support tools to first responders on the 5G network and T-Priority: a first-of-its-kind solution designed to keep first responders connected in the 5G era of public safety.
This collaboration brings together T-Mobile’s T-Priority solution for first responders and 3AM’s FLORIAN platform, a real-time responder tracking and incident command solution. Built to perform in any environment, FLORIAN helps keep first responders safe, visible, and connected at all times. “First responders operate in some of the most challenging, high-risk environments imaginable. Often without adequate equipment. 3AM Innovations exists to change that, to deliver the technology they deserve. Technology as fast and as reliable as they are,” says Ryan Litt, CEO and Co-founder, 3AM Innovations. “By joining forces with T-Mobile, we’re establishing a new benchmark for public safety technology. Putting comprehensive situational intelligence directly into the hands of those who need it most, when they need it most.”
Across the United States, more than half a million square miles remain “dead zones,” places where traditional coverage simply can’t reach. For the teams who put themselves in harm’s way to protect others, these gaps are more than an inconvenience. Delays in communication can mean the difference between life and death. Lost visibility of personnel can leave commanders guessing in moments when certainty is critical. And, compromised connectivity can strip responders of the tools they need most: awareness, coordination, and speed.
At its core, FLORIAN has always been about knowing where your people are. Real-time visibility translates into better decision making, stronger coordination, and safer outcomes. But until now, these capabilities have been tied to the reach of terrestrial networks. By extending coverage into the sky, satellite connectivity allows FLORIAN to overcome such limitations. With more than 650 satellites orbiting overhead, even the most remote, off-grid, and disaster-stricken locations are brought into the light. When visibility is restored, action can be immediate.
T-Mobile recently expanded T-Satellite with Starlink, bringing satellite data connectivity for popular apps to dozens more smartphones. Essential tools like app-based voice and video chat, mapping, weather and social media sharing, among others, are now part of the T-Satellite experience. T-Mobile is extending the power of its T-Satellite into business applications to deliver always-on connectivity across iOS and Android — automatically included with SuperMobile and T-Priority plans.
By bringing secure connectivity to environments where field teams have never before had access, T-Satellite is unlocking new business-first use cases and advancing mission-critical operations virtually everywhere. So, in the case of FLORIAN, personnel can connect even in the most remote or disaster-stricken areas.
The benefits are far-reaching. Wildland firefighters moving deep into canyons, linemen repairing storm-battered powerlines, or first responders stepping into wildfire zones, they can all now carry FLORIAN with the confidence that their connection won’t disappear when they need it most. For incident commanders, this means unbroken oversight of personnel locations, hazards, and environmental data. Even if a hurricane takes down towers or an earthquake severs infrastructure, direct-to-phone satellite connection ensures updates continue, messages still get through, and teams remain in touch.
While emergency response is the immediate focus, the implications extend far beyond. Connectivity is the backbone of safety across countless industries, from utilities and construction to oil and gas, maritime operations, and logistics. Wherever teams face risk in challenging environments, resilient communication is non-negotiable.
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